Please read our refund policy carefully before making a purchase
We strive to provide our users with the best experience possible. We understand that circumstances may change, and you might need to request a refund. Please read our refund policy carefully before making a purchase.
Refund requests must be made within 3 days of your purchase. After this period, we cannot process any refund requests.
If you have used more than 50 credits, you are not eligible for a refund, regardless of the time since purchase.
If you meet the eligibility criteria and wish to request a refund, please follow these steps:
Reach out to our support team at support@nanobanana.team.
Include your account details, order number, purchase date, and reason for the refund request.
Ensure your request is submitted within 3 days of your purchase.
Once we receive your refund request, we will review it and notify you of the outcome soon. If approved, your refund will be processed to your original payment method.
We reserve the right to update our refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.
If you have any questions about our refund policy, please don't hesitate to contact us:
Email: support@nanobanana.team
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